Privacy Policy

Introduction

Welcome to https://last-minute-long-distance-movers.hasslefreemoves.com (hereafter referred to as “Last Minute Long Distance Movers,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in compliance with various global privacy laws, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA) of the United States
Colorado Privacy Act (CPA), Utah Consumer Sales Practice Act (UCPA), Connecticut Consumer Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant laws.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://last-minute-long-distance-movers.hasslefreemoves.com.
Any mobile applications or services provided by us.
Interactions through various online platforms and services linked to our website.
Communications initiated by us, such as newsletters, emails, phone calls, or text messages (SMS).

Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links on our platform. These entities have their own privacy policies governing the collection and use of your data, so we encourage you to review them.

Data Collection and Processing Activities

When you interact with us in any of the above-mentioned ways, we may collect and process the following types of personal data:

Account Information: Details related to your user account creation and maintenance, including usernames, passwords (hashed and salted), and profile settings.
Payment Information: Data associated with your payment methods, such as credit card numbers, expiration dates, and billing addresses, used for transaction processing.
Financial Information: Transaction history, invoicing details, and other financial records required for service provisioning and accounting purposes.
Purchase Information: Records of products or services purchased from us, including order numbers, quantities, and delivery preferences.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information collected through our applications to provide personalized services.
Location Data: Geolocation data provided by your device when using our location-based services or mapping features.
Feedback and Reviews: Comments, reviews, and ratings you submit to us, which help improve our products and services.
Social Media Information: Data from social media platforms when you interact with our content or share it, including public posts, comments, and follower information.
Product Information: Details about the products you view, search for, or purchase on our website, such as product categories, specifications, and user-generated reviews.

We collect this data through various methods:

User input forms and profiles
Automated tracking technologies like cookies, pixel tags, and device fingerprinting
Third-party data providers who offer analytics services

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

Strictly Necessary Cookies: These ensure basic functionalities of our website, such as secure login and language preferences.
Preference Cookies: Used to remember user settings, such as layout preferences and display options.
Analytics Cookies: Track aggregated data about website usage to improve our services and content.

Users can manage non-essential cookies through our Cookie Manager, allowing you to customize your tracking preferences.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. The specific retention periods vary based on the type of data and its use:

Financial and transaction data may be retained for tax and accounting obligations, typically up to seven years.
Customer service records are usually kept for three years to ensure efficient issue resolution.
Marketing and analytics data are often used for a limited time (e.g., 12 months) after collection, unless needed for legal compliance or business purposes.

Once the retention period expires, we securely delete or anonymize the data.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

Access: Request access to the personal data we hold about you and its use.
Rectification: Correct any inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Ask for the deletion of your data where there is no valid reason to retain it.
Restriction: Limit our processing of your data under certain circumstances.
Data Portability: Receive your data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific or all purposes.
Non-Discrimination: Be free from unfair treatment based on your exercise of rights related to your personal data.

To exercise any of these rights, please contact our Data Privacy Team at [email protected] or write to us at:
[Last Minute Long Distance Movers Privacy Team Address]

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the updated policy will take effect immediately upon publication. We encourage you to review this page periodically for the latest information.

Contact Us

For inquiries, unsubscribe requests, or if you have any data-related questions, please contact us:

Email: [email protected]

Mail: [Last Minute Long Distance Movers Privacy Team Address]