Privacy Policy

Introduction

Welcome to https://full-service-movers-and-packers.hasslefreemoves.com (hereafter referred to as “Full Service Movers and Packers,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, storage, access, and processing of personal information in accordance with various international data protection laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the Protection of Personal Data in the Private Sector
General Data Protection Regulation (GDPR) of the European Union
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA) and related laws in Colorado, Utah, Connecticut, Virginia, South Africa, and other jurisdictions.

Scope

This policy covers all aspects of our website (https://full-service-movers-and-packers.hasslefreemoves.com), applications, services, and products offered under this domain. However, it is important to emphasize that this policy does not extend to third-party platforms, apps, or services accessible through links on our site, which have their own privacy policies governing data handling.

Processing Activities

This policy outlines the ways your personal data is processed when:

You use our applications and services as an authorized user.
You visit our websites linked to this Privacy Statement.
We communicate with you via email, calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal information, including:

Account Information: Details required to create and manage your account on our platforms.
Payment Information: Transaction details and payment history for services rendered.
Financial Information: Financial records and banking information used for billing and financial operations.
Purchase Information: Data related to products or services you’ve acquired from us.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data.
Location Data: Geographic coordinates and other location-based information provided when you interact with our services.
Feedback: Reviews, ratings, and comments you share with us to enhance our services.
Social Media Information: Publicly available data from social media platforms if you choose to connect your accounts.
Product Information: Details about products you show interest in or purchase through our platform.

We collect this data through direct user input forms, interactions with our applications and websites, and automated technologies (e.g., cookies, web beacons). Additionally, third parties may share personal information with us for specific purposes, adhering to their respective privacy policies.

Cookies

We use cookies to improve your experience on our platform and for analytics purposes:

Strictly Necessary Cookies: Essential for navigating our website and services, ensuring functionality, and providing security.
Preference Cookies: Remembering user preferences to enhance the overall experience.
Analytics Cookies: Tracking site usage and gathering statistical data to understand user behavior, improve our platform, and tailor content.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary or permitted by law. The retention period depends on the purpose of data collection and includes but is not limited to:

Fulfilling service and product orders.
Providing customer support and addressing queries.
Complying with legal obligations, including tax and accounting requirements.
Conducting analytics and improving our services.

Once the retention period expires or upon request for deletion, we securely delete or anonymize the personal data to prevent re-identification.

Security Measures

We implement robust security measures to safeguard your personal information:

Employing encryption protocols during data transmission and storage.
Utilizing secure servers and network protections.
Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children, and we urge parents or legal guardians to supervise their child’s online activities.

Your Rights (Depending on Your Location)

In accordance with applicable data protection laws, you have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to request corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
Restriction: The right to restrict the processing of your data in specific situations.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or for data-related inquiries, please contact our privacy team using the contact information provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions regarding data handling, please contact us:

Email: [email protected]
Address: Full Service Movers and Packers, [Street Address], [City, State, ZIP Code]